Dear customers,

As promised, this is to update you on the current situation at Jacobi Carbons and the way we are managing the consequences of the Corona crisis, making sure our people are safe and that we serve you the best way we can. We believe that it is important to keep you updated regularly, as the situation is very dynamic, and communication is key to find solutions for the joint challenges we are facing.


It is important to remind ourselves to take time to ensure we are all performing our jobs in a Safe manner. As everyone is focusing heavily on controlling the spread of the Corona virus and maximising our output, we should maintain our focus on Safety as well. This is especially true at our plants where we have implemented social distancing, been impacted by a reduction in the workforce, have employees performing new tasks, and have modified hours of operation.


Order Changes
Your Jacobi representative will stay in close touch with you to understand your changing needs and communicate about any potential supply delays, making sure that we can continue meeting your needs. Pro-active communication is of absolute importance to make sure we can anticipate and serve you best.



  • We are now running activation at full capacity as we have managed to secure sufficient raw material and efficiently organised our limited manpower. This is a real milestone reached!
  • The country lockdown has been extended till May 31st and the coronavirus is spreading in India. The Government is however trying to restart the economy, allowing workers to get back to work to a certain extend and transport to function. In Tamil Nadu, Chennai remains a “red” zone and transport between districts is limited.
  • Unfortunately, we do see supply delays for Ion Exchange Resins supplied from India.


Sri Lanka

  • Although not all kilns are running yet, our output has “normalised” as we have sufficient feed material for post-activation operations. With all manpower back in the plant, we continue enforcing strict hygiene and social distancing rules.
  • The coconut industries have partly restarted, most of them running at limited capacity.
  • Charcoal supply has partly restarted but shell supply is still limited. Fortunately, our stock levels of charcoal are still healthy.


The Philippines

  • The situation in the Philippines has relaxed, most cities are under General Community Quarantine which allows people to gather again. However, it is a worry as the virus is far from being eradicated in the country.
  • our plant is fully operational and shipments are going smoothly.
  • Charcoal deliveries are still slowed down due to transport restrictions, but stocks are sufficient to
    maintain production.



  • The situation is stable and we are running the plant with no problems.


  • Operations are running without problems.
  • Our supplies from our partners in China on Ion Exchange Resins, chemically treated wood-based carbon and coal-based products are non-interrupted.
  • The re-opening of the country has led to new clusters of Covid-19 in Northern China. We are therefore maintaining very strict hygiene and restrictions on travel.



  • Even though the lock-down in Malaysia has extended till June 9, the Prime Minister has announced the Conditional Movement Control Order (CMCO), which permits most business operations and freedom of movement within states.
  • As the work for some of the team members requires extensive printing of documents, we have allowed limited work in the office while fully respecting social distancing and hygiene rules. As we put safety as our #1 priority, we have implemented a shift approach that limits the number of people in the office at all times.
  • Our supply for steam-activated wood-based carbon is still disrupted and currently only running at 60% capacity.


In most European countries, the lockdown has been lifted and we are back to full operations while fully respecting social distancing and hygiene rules.

  • Italy: we are back to full operations in the Basiano plant!
  • France: is back to full operations with full staffing, including the AMCA team.
  • Our operations in Germany, Spain, the UK, and Sweden are facing no disruptions.


Our production facility and warehouse operations remain fully operational.


“Although we are confident having adapted well to the “new normal”, we expect the crisis to last. We should not rule out a new local outbreak, or other unforeseen events that could suddenly hit us or our supply chain. However, we are confident that our broad Manufacturing Footprint, our robust Supply Chain, our capability to adapt and the quality of our People will continue Security of Supply. Focus on health & safety, and close cooperation with you as our customers, remains more essential than ever.”


Stay safe.
Take good care.

Remko Goudappel





Remko Goudappel CEO
Jacobi Carbons AB

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